The FAQ's

Everything!

If you are not completely satisfied with your service, send the device back within 14 days of receiving it for a full refund.

We’ll even provide a prepaid shipping label for your convenience!

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Speeds are typically 50+ mbps with low latency (30-100ms), however this does vary depending on which cell tower you’re connected to.

For an accurate tower lookup and speed estimate, contact us and we’ll be happy to assist!

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Our basic plan is great for general browsing and social media or for work.

Our Premium plan is best for those that need the fastest speeds with the lowest latency, and 4K video streaming.

Give our friendly customer service team a call for more information.

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Speeds are typically 50+ mbps with low latency (30-100ms), however this does vary depending on which cell tower you’re connected to.

To get a quick estimate of what speeds you can expect, use our tower lookup found on our homepage, or contact us and we'll be happy to manually check your address!

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No! Using proprietary technology, our devices utilize the cellular network to intelligently connect to a nearby cell tower - if you have a cell signal from any of the 3 major carriers, you’ll have an internet connection!

Generally, our service is faster, easier to set up, and less expensive than satellite-based internet.

If you have a cell signal in your area from any of the 3 major cell providers, our service should work for you.

If you’re unsure, contact us and we’ll be happy to help!

Your Trifecta membership includes an unlimited data plan.

The one-time device cost covers a leased router with a lifetime warranty and support.

If you encounter any issues, we’ll help troubleshoot and replace your device if necessary. Our customer service team is here for you!

Device setup is super easy and takes less than 5 minutes! Everything you need comes in the box.

Just attach the included 6” antennas to the back of the router and power it on.

It’s that simple!