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Is this really unlimited?

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Yes! You can use as much data as you want with no worries of ever running out of data or incurring additional charges. One flat price, Unlimited data!

Do I have to sign a contract?

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No, all of our service is contract free. You can cancel anytime with no charges.

Is this service throttled?

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No, all of our service is truly unlimited with no throttling.

Can you guarantee I will get high speeds?

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Your speed will be determined by your signal strengh and tower congestion. If you are in an area with a weak signal you may experience slow speeds or if you are in an area that has a congested tower you may get slow speeds (An example of this would be if you go to a football game in a packed stadium, or a large concert or something like that. typically this only happens if there are significantly more people in an area than usual.) If you do experience speeds that are too slow, contact us within 14 days of activating your device for a full refund.

How do I know which plan is best for me?

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Choose whichever plan has the best coverage in your area, if both plans have great coverage, go with the lower cost plan.

I travel a lot, is this a good option for me?

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Yes, all of our hotspots are mobile and can be used when traveling. Similiar to your cell phone there are places that do not have coverage and your hotspot will not work there, but in most areas it will work great.

I live in a rural area, is this a good option for me?

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This is a great option for folks who live in a rural area. If you can get good cell coverage in your area this should work well for you. If you are unsure, check the coverage map for the service you have selected. If you do not have good coverage in your area and you are unable to get good speeds contact us within 14 days of receiving your device for a full refund.

Can I use this in Canada or Mexico?

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No, our plans are USA only.

What are the average speeds I can expect?

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The speeds of our hotspots all vary based on signal strength and tower congestion. In some areas speeds are over 100mbs and other areas they can be as low as 1mbs or no service at all. To get the best possible speeds you will want to pick whichever plan has the best LTE coverage where you will be using your hotspot.

How many devices can I use on one Hotspot at once?

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The hotspots we sell can connect between 15-20 devices at one time. You can find this information on the product descriptions on the Products page

Is the setup process complicated when I receive the device?

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No. All of our devices are activated before they are shipped and usable right out of the box. If you run into any problems or have any questions regarding connecting your devices to your hotspot give us a call and we will be happy to help you out.

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Have any questions that aren't answered in our FAQ's? Send us a message!

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